MealCrew lets users permanently delete their account and associated personal data. This page explains how to request deletion even if you are viewing MealCrew outside the installed app.
Delete your account yourself
If you can sign in to MealCrew, use the built-in deletion control:
- Sign in to MealCrew.
- Open My Account.
- Scroll to Danger Zone and choose Delete My Account.
- Enter your current password and type DELETE when prompted.
- Confirm the permanent deletion.
If you cannot sign in
Email mealcrewapp@gmail.com and request deletion of your MealCrew account. Send the request from the email address associated with your account when possible. MealCrew may need to verify that you control the account before processing the request.
What is deleted
Your MealCrew user account and account-specific information are permanently removed. Uploaded profile images associated with the deleted account are removed when applicable.
If you are a regular member of a family with other members, deleting your account does not delete the family's shared meal-planning data. Shared recipes, meal plans and other household information remain with that family.
If you are the only member of your family, deleting your account also deletes the active family workspace and its associated shared MealCrew data. If you own a family that still has other members, you must transfer family ownership before deleting your account.
Data temporarily retained in backups
Deleted database information may remain temporarily in disaster-recovery backups until those backups rotate out. MealCrew retains the newest 30 managed database backups; with the current once-daily schedule, this is approximately 30 days of database history.
MealCrew can also create complete disaster-recovery snapshots containing the database and uploaded files. When this built-in complete-backup feature is used, the newest 7 complete snapshots are retained. Backups are maintained for disaster recovery and are not ordinarily used to restore an individually deleted account.
Delete some data without deleting your account
MealCrew does not currently provide a separate universal request that deletes all account-associated data while keeping the account active. Individual items can be removed through the applicable MealCrew features where deletion controls are available.
Questions
For account-deletion or privacy questions, contact mealcrewapp@gmail.com. See the MealCrew Privacy Policy for more information about data handling.